Contact Us Thank you for visiting Gemopia Invest. Please leave your inquiry. CONTACT US Contact Us Customer Inquiry We will get back to you after reviewing your inquiry. Customer Inquiry We will get back to you after reviewing your inquiry. Jewelry Division Investment Division Other Inquiries Name Tel Inquiry File UploadUpload File Consent to Collection and Use of Personal InformationCompany (hereinafter referred to as “Jemopia Invest”) establishes and discloses the following Personal Information Handling Guidelines pursuant to Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly address related grievances. Article 1 (Purpose of Processing Personal Information) The Company processes personal information for the following purposes. The information being processed will not be used for any other purpose, and in case the purpose changes, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act. 1. Website Membership Registration and Management: Personal information is processed to confirm intent to join, identify and authenticate members for membership-based services, maintain and manage membership status, perform identity verification under the Real-Name Verification System, prevent service misuse, verify parental consent for users under 14, send notices and communications, and handle grievances. 2. Provision of Goods or Services: Personal information is processed for shipment of goods, provision of services, issuance of contracts and invoices, delivery of content, personalization of services, identity and age verification, payment and billing, and debt collection. 3. Grievance Handling: Personal information is processed to verify the identity of complainants, understand the issues, contact and notify for fact-finding, and inform the outcomes. Article 2 (Period of Processing and Retention of Personal Information) 1. The Company processes and retains personal information within the periods required by law or the retention and usage periods agreed upon when the information was collected. 2. Individual retention periods are as follows: 1. Membership Registration and Management: Until withdrawal from the company/organization’s website. However, if the following apply, retention continues until the relevant reasons cease: a. Investigation or legal procedures related to violations of applicable laws, until their conclusion; b. Outstanding claims or debts related to website usage, until settled. 2. Provision of Goods or Services: Until completion of delivery and payment/settlement. However, if the following apply, retention continues as specified: a. Records of transaction information under the Consumer Protection in Electronic Commerce Act: - Advertising records: 6 months - Contracts/payment/delivery records: 5 years - Consumer complaints/dispute records: 3 years b. “Communication Records” under Article 41 of the Protection of Communications Secrets Act: - Call records: 1 year - Internet access logs: 3 months. Article 3 (Provision of Personal Information to Third Parties) 1. The Company processes personal information only within the scope specified in Article 1 and provides it to third parties only with the user’s consent or under legal grounds under Article 17 of the Personal Information Protection Act. 2. Third-party recipients are as follows: - Recipient: e.g., OOO Card Co., Ltd. - Purpose: e.g., co-hosting events, issuing affiliated credit cards - Provided information: e.g., name, address, phone number, email, credit card account information - Retention/use period: e.g., duration of the credit card agreement. Article 4 (Entrustment of Personal Information Processing) 1. The Company entrusts the following tasks to ensure smooth handling of personal information: - Service provider: OOO Website Maker – tasks include shopping mall hosting, mobile app services, marketing, allied services, KakaoTalk notification services - Service provider: OOO PG – tasks include payment and escrow services - Service provider: OOO Courier – tasks include delivery of goods - Service provider: OOO Customer Center – tasks include customer support - Service provider: OOO – tasks include identity verification. 2. Upon executing entrustment contracts, the Company, in accordance with Article 25 of the Personal Information Protection Act, specifies terms regarding prohibition of using personal information beyond the entrusted purpose, technical and administrative protection measures, restrictions on re‑entrustment, supervision of the trustee, and liability for damages. The Company oversees whether the trustee handles personal information securely. 3. If the contents or recipient of entrustment change, the Company will promptly disclose this in the Personal Information Handling Guidelines. Article 5 (Rights of Users and Legal Representatives and How to Exercise Them) 1. Data subjects may exercise the following rights at any time: 1. Request access to personal information 2. Request correction of errors 3. Request deletion 4. Request suspension of processing. 2. Such requests may be made in writing, by phone, email, or fax, and the Company will respond without delay. 3. If correction or deletion is requested, the Company will not use or provide the relevant information until the request is completed. 4. Rights may be exercised through a legal representative or authorized agent with a power of attorney in the format prescribed in Annex 11 of the Enforcement Rule of the Personal Information Protection Act. 5. Data subjects must not infringe upon the personal rights or privacy of others or the Company by violating the Personal Information Protection Act. Article 6 (Categories of Processed Personal Information) 1. Membership Registration and Management - Required: e.g., name, date of birth, username, password, address, phone number, gender, email, i-PIN - Optional: e.g., marital status, interests. 2. Provision of Goods or Services - Required: e.g., name, date of birth, username, password, address, phone, email, i-PIN, credit card or bank account information - Optional: e.g., interests, purchase history. 3. Automatically Generated Information - IP address, cookies, MAC address, usage records, visit logs, poor-use records, etc., may be collected. Article 7 (Destruction of Personal Information) 1. The Company will promptly destroy personal information when retention is no longer needed due to expiration of retention period or fulfillment of processing purposes. 2. If retention is required under other laws despite expiration of the agreed retention period or fulfillment of purpose, the information will be moved to a separate database or storage. 3. Destruction procedures and methods: 1. The Company selects personal information to be destroyed and obtains approval from the Personal Information Protection Officer. 2. Electronic files are destroyed irreversibly (e.g., low-level format); paper documents are shredded or burned. Article 8 (Measures for Personal Information Security) 1. Administrative: internal management plans, regular staff training 2. Technical: access control, encrypted sensitive data, security software 3. Physical: controlled access to data centers and archives. Article 9 (Installation and Operation of Personal Information Automatic Collection Devices and Opt-Out) 1. The Company uses cookies to store and retrieve user visit information to provide personalized services. 2. Cookies are small data sent from web servers to browsers and may be stored on users’ computers. a. Purpose: to analyze usage patterns, popular search terms, secure connections, etc., to optimize content. b. Opt-out: Users may disable cookies via browser settings (Tools→Internet Options→Privacy). c. Disabling cookies may limit personalized services. Article 10 (Person Responsible for Personal Information Protection) 1. The Company appoints the following Personal Information Protection Officer responsible for comprehensive oversight and grievance handling: - Officer: OOO / Position: OOO / Contact: (phone), (email), (fax) - 담당부서: OOO Team / 담당자: OOO / Contact: (phone), (email), (fax). 2. Data subjects may direct any inquiries or grievances regarding personal information to the Officer or department, and the Company will respond promptly. Article 11 (Requests to Access Personal Information) Data subjects may request access under Article 35 of the Personal Information Protection Act by contacting: - Department: OOO / 담당자: OOO / Contact: (phone), (email), (fax). The Company will endeavor to process such requests quickly. Article 12 (Remedies for Rights Infringement) Data subjects may seek relief or consultations at the following institutions: - KISA Personal Information Infringement Reporting Center – reporting, consultation; phone: 118; address: 9, Jinheung‑gil, Naju, Jeollanam‑do 58324 - Personal Information Dispute Mediation Committee – dispute resolution; phone: 1833‑6972; address: 209 Sejong‑daero, Jongno-gu, Seoul 03171 - Supreme Prosecutors’ Office Cybercrime Investigation Unit: 02‑3480‑3573 - National Police Agency Cyber Safety Bureau: 182. Article 13 (Enforcement and Amendment of Guidelines) These Guidelines are effective as of September 10, 2023. I agree to the collection and use of my personal information. Submission 문의해주셔서 감사합니다. 확인 후 연락 드리겠습니다. 에러가 발생했습니다. Name Tel Inquiry File UploadUpload File Consent to Collection and Use of Personal InformationCompany (hereinafter referred to as “Jemopia Invest”) establishes and discloses the following Personal Information Handling Guidelines pursuant to Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly address related grievances. Article 1 (Purpose of Processing Personal Information) The Company processes personal information for the following purposes. The information being processed will not be used for any other purpose, and in case the purpose changes, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act. 1. Website Membership Registration and Management: Personal information is processed to confirm intent to join, identify and authenticate members for membership-based services, maintain and manage membership status, perform identity verification under the Real-Name Verification System, prevent service misuse, verify parental consent for users under 14, send notices and communications, and handle grievances. 2. Provision of Goods or Services: Personal information is processed for shipment of goods, provision of services, issuance of contracts and invoices, delivery of content, personalization of services, identity and age verification, payment and billing, and debt collection. 3. Grievance Handling: Personal information is processed to verify the identity of complainants, understand the issues, contact and notify for fact-finding, and inform the outcomes. Article 2 (Period of Processing and Retention of Personal Information) 1. The Company processes and retains personal information within the periods required by law or the retention and usage periods agreed upon when the information was collected. 2. Individual retention periods are as follows: 1. Membership Registration and Management: Until withdrawal from the company/organization’s website. However, if the following apply, retention continues until the relevant reasons cease: a. Investigation or legal procedures related to violations of applicable laws, until their conclusion; b. Outstanding claims or debts related to website usage, until settled. 2. Provision of Goods or Services: Until completion of delivery and payment/settlement. However, if the following apply, retention continues as specified: a. Records of transaction information under the Consumer Protection in Electronic Commerce Act: - Advertising records: 6 months - Contracts/payment/delivery records: 5 years - Consumer complaints/dispute records: 3 years b. “Communication Records” under Article 41 of the Protection of Communications Secrets Act: - Call records: 1 year - Internet access logs: 3 months. Article 3 (Provision of Personal Information to Third Parties) 1. The Company processes personal information only within the scope specified in Article 1 and provides it to third parties only with the user’s consent or under legal grounds under Article 17 of the Personal Information Protection Act. 2. Third-party recipients are as follows: - Recipient: e.g., OOO Card Co., Ltd. - Purpose: e.g., co-hosting events, issuing affiliated credit cards - Provided information: e.g., name, address, phone number, email, credit card account information - Retention/use period: e.g., duration of the credit card agreement. Article 4 (Entrustment of Personal Information Processing) 1. The Company entrusts the following tasks to ensure smooth handling of personal information: - Service provider: OOO Website Maker – tasks include shopping mall hosting, mobile app services, marketing, allied services, KakaoTalk notification services - Service provider: OOO PG – tasks include payment and escrow services - Service provider: OOO Courier – tasks include delivery of goods - Service provider: OOO Customer Center – tasks include customer support - Service provider: OOO – tasks include identity verification. 2. Upon executing entrustment contracts, the Company, in accordance with Article 25 of the Personal Information Protection Act, specifies terms regarding prohibition of using personal information beyond the entrusted purpose, technical and administrative protection measures, restrictions on re‑entrustment, supervision of the trustee, and liability for damages. The Company oversees whether the trustee handles personal information securely. 3. If the contents or recipient of entrustment change, the Company will promptly disclose this in the Personal Information Handling Guidelines. Article 5 (Rights of Users and Legal Representatives and How to Exercise Them) 1. Data subjects may exercise the following rights at any time: 1. Request access to personal information 2. Request correction of errors 3. Request deletion 4. Request suspension of processing. 2. Such requests may be made in writing, by phone, email, or fax, and the Company will respond without delay. 3. If correction or deletion is requested, the Company will not use or provide the relevant information until the request is completed. 4. Rights may be exercised through a legal representative or authorized agent with a power of attorney in the format prescribed in Annex 11 of the Enforcement Rule of the Personal Information Protection Act. 5. Data subjects must not infringe upon the personal rights or privacy of others or the Company by violating the Personal Information Protection Act. Article 6 (Categories of Processed Personal Information) 1. Membership Registration and Management - Required: e.g., name, date of birth, username, password, address, phone number, gender, email, i-PIN - Optional: e.g., marital status, interests. 2. Provision of Goods or Services - Required: e.g., name, date of birth, username, password, address, phone, email, i-PIN, credit card or bank account information - Optional: e.g., interests, purchase history. 3. Automatically Generated Information - IP address, cookies, MAC address, usage records, visit logs, poor-use records, etc., may be collected. Article 7 (Destruction of Personal Information) 1. The Company will promptly destroy personal information when retention is no longer needed due to expiration of retention period or fulfillment of processing purposes. 2. If retention is required under other laws despite expiration of the agreed retention period or fulfillment of purpose, the information will be moved to a separate database or storage. 3. Destruction procedures and methods: 1. The Company selects personal information to be destroyed and obtains approval from the Personal Information Protection Officer. 2. Electronic files are destroyed irreversibly (e.g., low-level format); paper documents are shredded or burned. Article 8 (Measures for Personal Information Security) 1. Administrative: internal management plans, regular staff training 2. Technical: access control, encrypted sensitive data, security software 3. Physical: controlled access to data centers and archives. Article 9 (Installation and Operation of Personal Information Automatic Collection Devices and Opt-Out) 1. The Company uses cookies to store and retrieve user visit information to provide personalized services. 2. Cookies are small data sent from web servers to browsers and may be stored on users’ computers. a. Purpose: to analyze usage patterns, popular search terms, secure connections, etc., to optimize content. b. Opt-out: Users may disable cookies via browser settings (Tools→Internet Options→Privacy). c. Disabling cookies may limit personalized services. Article 10 (Person Responsible for Personal Information Protection) 1. The Company appoints the following Personal Information Protection Officer responsible for comprehensive oversight and grievance handling: - Officer: OOO / Position: OOO / Contact: (phone), (email), (fax) - 담당부서: OOO Team / 담당자: OOO / Contact: (phone), (email), (fax). 2. Data subjects may direct any inquiries or grievances regarding personal information to the Officer or department, and the Company will respond promptly. Article 11 (Requests to Access Personal Information) Data subjects may request access under Article 35 of the Personal Information Protection Act by contacting: - Department: OOO / 담당자: OOO / Contact: (phone), (email), (fax). The Company will endeavor to process such requests quickly. Article 12 (Remedies for Rights Infringement) Data subjects may seek relief or consultations at the following institutions: - KISA Personal Information Infringement Reporting Center – reporting, consultation; phone: 118; address: 9, Jinheung‑gil, Naju, Jeollanam‑do 58324 - Personal Information Dispute Mediation Committee – dispute resolution; phone: 1833‑6972; address: 209 Sejong‑daero, Jongno-gu, Seoul 03171 - Supreme Prosecutors’ Office Cybercrime Investigation Unit: 02‑3480‑3573 - National Police Agency Cyber Safety Bureau: 182. Article 13 (Enforcement and Amendment of Guidelines) These Guidelines are effective as of September 10, 2023. I agree to the collection and use of my personal information. Submission 문의해주셔서 감사합니다. 확인 후 연락 드리겠습니다. 에러가 발생했습니다. Name Tel Inquiry File UploadUpload File Consent to Collection and Use of Personal InformationCompany (hereinafter referred to as “Jemopia Invest”) establishes and discloses the following Personal Information Handling Guidelines pursuant to Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly address related grievances. Article 1 (Purpose of Processing Personal Information) The Company processes personal information for the following purposes. The information being processed will not be used for any other purpose, and in case the purpose changes, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act. 1. Website Membership Registration and Management: Personal information is processed to confirm intent to join, identify and authenticate members for membership-based services, maintain and manage membership status, perform identity verification under the Real-Name Verification System, prevent service misuse, verify parental consent for users under 14, send notices and communications, and handle grievances. 2. Provision of Goods or Services: Personal information is processed for shipment of goods, provision of services, issuance of contracts and invoices, delivery of content, personalization of services, identity and age verification, payment and billing, and debt collection. 3. Grievance Handling: Personal information is processed to verify the identity of complainants, understand the issues, contact and notify for fact-finding, and inform the outcomes. Article 2 (Period of Processing and Retention of Personal Information) 1. The Company processes and retains personal information within the periods required by law or the retention and usage periods agreed upon when the information was collected. 2. Individual retention periods are as follows: 1. Membership Registration and Management: Until withdrawal from the company/organization’s website. However, if the following apply, retention continues until the relevant reasons cease: a. Investigation or legal procedures related to violations of applicable laws, until their conclusion; b. Outstanding claims or debts related to website usage, until settled. 2. Provision of Goods or Services: Until completion of delivery and payment/settlement. However, if the following apply, retention continues as specified: a. Records of transaction information under the Consumer Protection in Electronic Commerce Act: - Advertising records: 6 months - Contracts/payment/delivery records: 5 years - Consumer complaints/dispute records: 3 years b. “Communication Records” under Article 41 of the Protection of Communications Secrets Act: - Call records: 1 year - Internet access logs: 3 months. Article 3 (Provision of Personal Information to Third Parties) 1. The Company processes personal information only within the scope specified in Article 1 and provides it to third parties only with the user’s consent or under legal grounds under Article 17 of the Personal Information Protection Act. 2. Third-party recipients are as follows: - Recipient: e.g., OOO Card Co., Ltd. - Purpose: e.g., co-hosting events, issuing affiliated credit cards - Provided information: e.g., name, address, phone number, email, credit card account information - Retention/use period: e.g., duration of the credit card agreement. Article 4 (Entrustment of Personal Information Processing) 1. The Company entrusts the following tasks to ensure smooth handling of personal information: - Service provider: OOO Website Maker – tasks include shopping mall hosting, mobile app services, marketing, allied services, KakaoTalk notification services - Service provider: OOO PG – tasks include payment and escrow services - Service provider: OOO Courier – tasks include delivery of goods - Service provider: OOO Customer Center – tasks include customer support - Service provider: OOO – tasks include identity verification. 2. Upon executing entrustment contracts, the Company, in accordance with Article 25 of the Personal Information Protection Act, specifies terms regarding prohibition of using personal information beyond the entrusted purpose, technical and administrative protection measures, restrictions on re‑entrustment, supervision of the trustee, and liability for damages. The Company oversees whether the trustee handles personal information securely. 3. If the contents or recipient of entrustment change, the Company will promptly disclose this in the Personal Information Handling Guidelines. Article 5 (Rights of Users and Legal Representatives and How to Exercise Them) 1. Data subjects may exercise the following rights at any time: 1. Request access to personal information 2. Request correction of errors 3. Request deletion 4. Request suspension of processing. 2. Such requests may be made in writing, by phone, email, or fax, and the Company will respond without delay. 3. If correction or deletion is requested, the Company will not use or provide the relevant information until the request is completed. 4. Rights may be exercised through a legal representative or authorized agent with a power of attorney in the format prescribed in Annex 11 of the Enforcement Rule of the Personal Information Protection Act. 5. Data subjects must not infringe upon the personal rights or privacy of others or the Company by violating the Personal Information Protection Act. Article 6 (Categories of Processed Personal Information) 1. Membership Registration and Management - Required: e.g., name, date of birth, username, password, address, phone number, gender, email, i-PIN - Optional: e.g., marital status, interests. 2. Provision of Goods or Services - Required: e.g., name, date of birth, username, password, address, phone, email, i-PIN, credit card or bank account information - Optional: e.g., interests, purchase history. 3. Automatically Generated Information - IP address, cookies, MAC address, usage records, visit logs, poor-use records, etc., may be collected. Article 7 (Destruction of Personal Information) 1. The Company will promptly destroy personal information when retention is no longer needed due to expiration of retention period or fulfillment of processing purposes. 2. If retention is required under other laws despite expiration of the agreed retention period or fulfillment of purpose, the information will be moved to a separate database or storage. 3. Destruction procedures and methods: 1. The Company selects personal information to be destroyed and obtains approval from the Personal Information Protection Officer. 2. Electronic files are destroyed irreversibly (e.g., low-level format); paper documents are shredded or burned. Article 8 (Measures for Personal Information Security) 1. Administrative: internal management plans, regular staff training 2. Technical: access control, encrypted sensitive data, security software 3. Physical: controlled access to data centers and archives. Article 9 (Installation and Operation of Personal Information Automatic Collection Devices and Opt-Out) 1. The Company uses cookies to store and retrieve user visit information to provide personalized services. 2. Cookies are small data sent from web servers to browsers and may be stored on users’ computers. a. Purpose: to analyze usage patterns, popular search terms, secure connections, etc., to optimize content. b. Opt-out: Users may disable cookies via browser settings (Tools→Internet Options→Privacy). c. Disabling cookies may limit personalized services. Article 10 (Person Responsible for Personal Information Protection) 1. The Company appoints the following Personal Information Protection Officer responsible for comprehensive oversight and grievance handling: - Officer: OOO / Position: OOO / Contact: (phone), (email), (fax) - 담당부서: OOO Team / 담당자: OOO / Contact: (phone), (email), (fax). 2. Data subjects may direct any inquiries or grievances regarding personal information to the Officer or department, and the Company will respond promptly. Article 11 (Requests to Access Personal Information) Data subjects may request access under Article 35 of the Personal Information Protection Act by contacting: - Department: OOO / 담당자: OOO / Contact: (phone), (email), (fax). The Company will endeavor to process such requests quickly. Article 12 (Remedies for Rights Infringement) Data subjects may seek relief or consultations at the following institutions: - KISA Personal Information Infringement Reporting Center – reporting, consultation; phone: 118; address: 9, Jinheung‑gil, Naju, Jeollanam‑do 58324 - Personal Information Dispute Mediation Committee – dispute resolution; phone: 1833‑6972; address: 209 Sejong‑daero, Jongno-gu, Seoul 03171 - Supreme Prosecutors’ Office Cybercrime Investigation Unit: 02‑3480‑3573 - National Police Agency Cyber Safety Bureau: 182. Article 13 (Enforcement and Amendment of Guidelines) These Guidelines are effective as of September 10, 2023. I agree to the collection and use of my personal information. Submission 문의해주셔서 감사합니다. 확인 후 연락 드리겠습니다. 에러가 발생했습니다.